Help & FAQs

Payments:

We accept Visa, MasterCard, Discover Card, American Express and E-Check Payments (where you can pay with your checking account). Paypal accepts all of these payment types.

How will I know my order has been received?

Once an order is received, you will receive an order confirmation email to the address you entered during the sites secure checkout. Please note: A valid email address is required for the order confirmation email to be received. Yahoo, AOL and Hotmail spam filters may block our confirmation emails if set too high.

Why Should I trust you?

We have a proven track record of excellent customer service and support. You can find us on Bizrate, Shopping.com, Nextag, and Pricegrabber. We guarantee your privacy and security. Customer service is very important to us and we strive to give each customer 100% satisfaction!


Is my information secure?

Yes. Our SSL secure servers to protect your personal information, including your name, address, and credit card information. We use the Stronghold secure server. It supports industry-standard 128-bit SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form. Your safety and security is our number one priority.

Business Hours:

Monday - Friday: 10:00am - 5:00pm Eastern Standard Time

Sat - Sun: Closed

Holidays: Closed

Backorders:
We try to maintain a high inventory level on all of our items, however, there are times when a particular style, color, or size is not in stock. If this is the case, we will cancel that part of the order and ship the remaining items. We will e-mail you that the item is on backorder and we will inform you when the item becomes available, you may also wish to replace it with a different item.

Cancellations:
Orders are sent immediately via our ordering system to our warehouses for processing. If you wish to cancel your order you may contact us via email and request that your order be cancelled. However, we cannot guarantee that your order will be cancelled as the shipping process begins as soon as an order is placed. It is unlikely that we will be able to cancel your order once it has been placed.