Delivery Times Online



Most orders are  processed within 24 to 48 hours. Your packages will be shipped securely and  we pride ourselves on our reliability.

We do not ship on the weekends  and certain major Holidays. Fedex and USPS do not deliver on these days so you  should not figure these days when counting when you will receive your package.  Our payment processor takes precautionary steps to ensure your payment is secure  and this may add an additonal 24 hours to your processing time.

We have a  proven track record of excellent customer service and support. We guarantee your  privacy and security. Customer service is very important to us and we strive to  give each customer 100% satisfaction!

We ship Worldwide. Canada  shipping charge starts at approximately $30. For all other countries outside the  U.S. the shipping charge starts at approximately $60 and may be higher based on  the amount of your order. International customers are responsible for any custom  fees that may be charged.

Note: Oversized or heavy shipments may  require additional shipping charges. We will notify you if your order requires  additional shipping charges.

All Packages are shipped via United States  Postal Service, FEDEX or UPS Service.

Note: If you live in a rural  area that does not receive postal service, you must choose 3-5 days to have  UPS or FEDEX ship your order.

Shipping charges for ground shipping  generally range from $8 to $10 for orders under $115. Orders over $115 are  generally $15 and up depending on the weight of the items  ordered.

Important Note: All shipping times are based on when your  order is shipped, not when you place your order. Express shipping is only a  guarantee of delivery days after the package leaves the warehouse, it is not a  guarantee of total delivery days. Standard processing times apply for all  orders. If you order items which are not in stock, choosing an express shipping  method will not change when we are able to ship your order.

How do I  know my order has been received? Once an order is received, you will receive  an order confirmation email to the address you entered during the sites secure  checkout. Please note: A valid email address is required for order confirmation  email and tracking number to be received. Yahoo, AOL and Hotmail spam filters  may block our confirmation emails if set too high.

Do you offer  shipping to a United States Postal Service P.O. Box?

Most items  available at AdultToyOasis.com can be shipped to P.O. Boxes.

If any items  within your order cannot be shipped using the United States Postal Service, you  will be asked to provide a physical address for shipping.

Items shipped  to a P.O. Box may not be eligible for expedited shipping.


Approximate Shipping Times.

Ground Shipping US (5-8  business days)

Air Shipping UPS US (3-5 business days)

Express  Shipping US (2 business days)

Canada Shipping (5-14 business  days)

International Shipping (5-14 business  days)


Note: (Shipping times are in business  days)

Backorders:
We try to maintain a high inventory level on  all of our items, however, there are times when a particular style, color, or  size is not in stock. If this is the case, we will cancel that part of the order  and ship the remaining items. We will e-mail you that the item is on backorder  and we will inform you when the item becomes available, you may also wish to  replace it with a different item.

Cancellations:
Orders are  sent immediately via our ordering system to our warehouses for processing. If  you wish to cancel your order you may contact us via email and request that your  order be cancelled. However, we cannot guarantee that your order will be  cancelled as the shipping process begins as soon as an order is placed. It is  unlikely that we will be able to cancel your order once it has been  placed.

For a return or exchange, you are responsible for the cost of  returning the merchandise.